Privacy Policy

Last updated: 10.11.25

1. Introduction

Living Brave Leadership (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you visit our website, contact us, or use our services.

2. Who we are

Living Brave Leadership is a leadership development and coaching organisation based in the United Kingdom.
If you have any questions about this policy or how we handle your data, please contact:

Email: guybloom@livingbrave.com
Postal address: C/O Wilkes Associates Ltd 483 Birmingham Road, Marlbrook, Bromsgrove, Worcestershire, B61 0HZ

3. What information we collect

We may collect and process the following personal data:

  • Information you provide directly – such as when you fill out a contact form, subscribe to a newsletter, download a resource, or register for an event. This can include your name, email address, company, role, and phone number.

  • Information collected automatically – through cookies and analytics tools (like Google Analytics or Squarespace metrics), including your IP address, browser type, time spent on the site, and pages visited.

  • Client information – if you are a client or participant in one of our programmes, we may collect data necessary for delivering coaching or training services, including notes, feedback, and evaluation data.

4. How we use your information

We use your personal data to:

  • Respond to your enquiries and provide information about our services

  • Deliver coaching, workshops, and leadership programmes

  • Send newsletters, updates, or marketing communications (only if you’ve opted in)

  • Analyse website usage to improve our services and online experience

  • Meet our legal and regulatory obligations

We never sell or rent your data to third parties.

5. Legal basis for processing

We rely on one or more of the following legal bases under UK data protection law:

  • Consent – where you have opted in to receive communications

  • Contractual necessity – where data is required to deliver a service or programme

  • Legitimate interest – for activities such as improving our services or maintaining business records

  • Legal obligation – where we are required to retain data for compliance purposes

6. How we store and protect your data

Your data is stored securely on protected systems and cloud services that comply with UK and EU data protection standards. We take reasonable steps to prevent unauthorised access, disclosure, or loss of your information.

We only retain your data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Sharing your information

We may share data with trusted third-party providers who support our operations (such as email marketing tools, payment processors, or analytics providers). These third parties only process data on our behalf and are bound by confidentiality and data protection agreements.

8. Cookies and analytics

Our website uses cookies to understand how visitors use it and to enhance your browsing experience.
You can manage or disable cookies in your browser settings. For more details, see our [Cookie Policy] (you can host this on a separate page).

9. Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (in certain circumstances)

  • Withdraw consent for marketing communications at any time

  • Object to processing based on legitimate interests

  • Request transfer of your data to another provider

To exercise these rights, contact guybloom@livingbrave.com. We may need to verify your identity before fulfilling your request.

10. Links to other websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites, so please review their policies before providing any personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on this page with an updated date.

Would you like me to create a short cookie policy too (something you can link from the footer next to this)? It helps with full UK GDPR compliance, especially if you’re using analytics or advertising pixels.